Your children

Add a child

Sidebar → My Students · /portal/children

1. 1Click Add Child. On an empty account the card reads "No children yet" with the same button.
2. 2If you guardian more than one family, the first field is "Which family is this for?" — options read as the family name with the studio in brackets. With exactly one family this field is hidden.
3. 3Optionally add a Photo with Upload Photo. The help text explains why: "PNG, JPG, or WebP up to 5 MB. Helps instructors recognize your child."
4. 4Fill in First Name and Last Name. Both are required.
5. 5Add Date of Birth if you have it — the picker will not accept a future date, and the age is calculated beneath it — and Gender.
6. 6Fill in the Emergency Contact section: Contact Name and Contact Phone.
7. 7Fill in "Medical & Allergy Information" and Allergies. These are the fields the studio relies on in a hurry, so be thorough.
8. 8Add anything else under Additional Notes.
9. 9Click Add Child.

• Adding a child emails the studio’s staff so they know to expect them.
• Adding a child does NOT enrol them in a class. The studio does that.
• Photo upload errors are specific: "Unsupported file type. Use PNG, JPG, or WebP." and "File too large. Maximum size is 5 MB."

Edit or remove a child

My Students → the ⋯ menu on a child’s card

1. 1Open the ⋯ menu on their card.
2. 2Choose Edit to open the same form under the heading "Edit Child". The submit button reads Save Changes.
3. 3Choose Remove to take them off the roster. The confirmation is "Remove {First Last}?" and explains: "This removes them from your family’s roster. Your studio can restore them later if this was a mistake."

• Removing a child emails the studio, and you cannot undo it yourself. If it was a mistake, ask them to restore.
• Cards show the child’s name and age, or "Age unknown" with no date of birth. The studio name is appended only when your families span more than one studio.

Tell the portal it is the same child at two studios

My Students → ⋯ → "Same child at another studio"

When you see thisThis menu item only appears when you have at least one child at a DIFFERENT studio. A single-studio family never sees it.

1. 1Open the ⋯ menu and choose "Same child at another studio".
2. 2Pick the matching child from the list. The list is not matched for you — it offers every one of your children at a different studio, siblings included, because the portal has no way to tell which of them is the same person. Read the names before you pick.
3. 3They now show as one child in your portal, with both studios listed underneath.
4. 4To undo it, use ⋯ → "Not the same child".

• Linking is an identity statement and nothing more. The dialog is explicit: "Each studio keeps its own records, classes and check-in card — including a separate QR code, which each studio’s scanner needs. Linking only tells us they’re the same child."
• Nothing merges — separate enrollments, separate attendance, separate milestones.