Send a message
Sidebar → Messages · /studios/{studioId}/messages
- Click Compose in the Inbox card header. The dialog is "New Message".
- Pick a recipient type: "An individual account holder", "A class", "Several account holders and/or classes", "Entire studio", or "SMS alert (text message)".
- Search for account holders — the box reads "Search account holders by name or email…" — or pick a class from "Select class…", depending on the type you chose.
- Write a Subject if you want one. It is optional, and it is hidden entirely for SMS alerts.
- Write the Message and click Send.
- Scheduling is offered for exactly one recipient type: "Several account holders and/or classes". That branch alone shows a "Send at" field, with "Leave blank to send now." Everything else sends immediately.
- A scheduled send runs on the studio’s timezone, not yours. The dialog warns you.
- SMS alerts are billed per recipient, capped at 320 characters, and carry no subject line.
- The recipient count is an upper bound: email and SMS still respect each person’s own notification settings.
- Replying to a thread uses the inline box at the bottom — Enter sends, Shift+Enter starts a new line.
- Announcements are a different feature on a different nav item, and instructors do not have it.