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The two switchers

Both sit above the navigation. They do different things, and confusing them is the commonest source of "where did my other child go".

Switch which child you are looking at

The block labelled Viewing, above the nav

  1. Click the Viewing block on desktop, or the small avatar button in the header on a phone.
  2. The dropdown is headed "Switch child". Pick one.
  3. A child linked across studios shows as one name with the studios indented underneath — picking the studio row is what selects the record.
  • With only one child the block is not clickable at all, and no dropdown opens.
  • This switcher governs Schedule (in single-child mode), Progress, Homework and Class Reports. It does nothing to Dashboard, My Students, Billing, Messages or the directories, which show everything at once.

Choose which studio the portal opens on

The block labelled Studio, above the nav

When you see thisOnly rendered when you belong to more than one studio.

  1. Click the Studio block. The dropdown is headed "Open the portal on", with a tick against your current default.
  2. Pick a studio. The choice is saved and the page refreshes.
  • This is a landing point, not a filter. Billing still lists every studio, and Schedule in "All children" mode still spans studios.
  • If the studio you saved is one you have since left, the portal quietly falls back to another one.

Still stuck on something?

The support portal has the rest, and a real person on the other end of it.